Every month we like to introduce one of our staff members so you can get to know them better. This month, our ice-skating Client Services Coordinator Hope told us about her love for the arts, coffee, and reading.

Hope Coulter

You won the lottery! What’s your first purchase?

Realistically? Paying off any expenses. Unrealistically? An ice rink. 😊

Share one thing you love to do that you always strive to include in your daily routine.

Reading. I try to read at least 30 minutes a day. Easier said than done.

What are some of your favorite hobbies or activities?

I love to write. I also dabble in painting and music.

Tell us about one of your most memorable experiences.

The appreciation event we attended in person with Kaiser Permanente staff before the pandemic. It was fun getting to meet all of the faces at Kaiser.

What is your favorite Biggs story?

The legend of the ghost that haunts Biggs insurance.

If you were stranded on a deserted island, what is the one thing you couldn’t live without?

Coffee.

Is your favorite season spring, summer, winter, or fall – and why?

Fall. Although it’s still mild like spring, it doesn’t typically include allergies lol.

What does success look like to you?

Reaching my fullest potential in life.

If you had a superpower, what would it be?

The ability to read minds.

Important Notice to Our Customers and Partners

REGARDING COVID-19:

As we enter the new 'Healthy Washington' plan, Biggs is pleased to once again allow on-premises visits from our customers.

However, given that many of our crew will continue to primarily opt for telework, for the time being, we ask that you make an appointment in advance so you can be assured your representative will be present.

Our phones remain staffed from 8:30am-5pm, M-F, and if you want to email your agent directly but don’t have their info, you may find it here.

Thanks for your patience, and stay healthy.