Every month we like to introduce one of our staff members so you can get to know them better. This month, our Commercial Lines Account Manager Jenine tells us about her incredible Great Aunt, who helped inoculate millions of adults and children against Small Pox in the ’40s!

You won the lottery! What’s your first purchase?

It always involves my family, I’d want to help them first.  They have been so good to me and supportive of everything I’ve ever done.  Then I would be probably fix up my house or buy a larger home depending on how much I won!  I’ve also thought it would be nice to give a portion to the Alzheimer’s Association and a Veterans program in honor of my Father.

Share one thing you love to do that you always strive to include in your daily routine.

To smile more.  I also try to listen better to my family, co-workers and friends.  It’s so easy for life to pass us by and I want to make sure that I am present for it!

What are some of your favorite hobbies or activities?

I love going to the movies.  I’ve always been a movie buff, I love the entertainment industry.  When I was young I wanted to be Carol Burnett, today it would be Melissa McCarthy!  My son’s first job was working at a local movie theater and when he became a manager I went to every movie for free!!!

Tell us about one of your most memorable experiences.

The experience of knowing my Great Aunt Marie – she was a true inspiration and remarkable woman!  She was one of the last people to take the Civil Service test prior to the Great Depression.  She passed the test with flying colors and was one of three people hired in 1929 as a Microbiologist for the City of New York’s Health Department.  During the Depression she worked in clinics where they treated patients with the flu and pneumonia, prior to the arrival of antibiotics.  In later years she ran the New York Health Department labs for all the boroughs (Bronx, Queens, Brooklyn etc).  Marie was one of very few people in the United States that made the Small Pox vaccine.  Doses of the vaccine she made were sent all over the world to stop the spread of Small Pox.  In later years she was honored by the City of New York and received a check for $500 (that was a big deal for her) and a special luncheon with the mayor; she was one of only about 50 people present, all being honored for their outstanding achievements in different fields.  Another impressive guest at the luncheon was Babe Ruth’s wife who was well known for her work with inner city kids and baseball.

Marie was never married and lived to the ripe old age of 103.   It was my great honor to assist her the last 25 years of her life.

What does success look like to you?

I feel very successful as a single Mom.  I have grown 3 children.  They are respectable humans with great morals, work ethics and are all around great people!  I’m not prejudiced either!

What is your favorite Biggs story?

I don’t have a favorite Biggs story yet.  Ask me in a few years and I’m sure I’ll have one.   I do know that I’m very happy since I came to work here.  Since I started I’ve had dozens of friends and family tell me that I’m working with a great organization and I’m happy to say I see it in the way they treat their customers and employees.

Important Notice to Our Customers and Partners


As we enter the new 'Healthy Washington' plan, Biggs is pleased to once again allow on-premises visits from our customers.

However, given that many of our crew will continue to primarily opt for telework, for the time being, we ask that you make an appointment in advance so you can be assured your representative will be present.

Our phones remain staffed from 8:30am-5pm, M-F, and if you want to email your agent directly but don’t have their info, you may find it here.

Thanks for your patience, and stay healthy.